Terms of service
Terms of Service
Effective Date: August 2026
Welcome to Dragonfly Lodge Co. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.
Orders
By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.
Products
All of our products are made to order. While we made every effort to display product colours and designs accurately, actual colours may vary slightly depending on your screen setting and the printing process.
Pricing
All prices are listed in Canadian dollars (CAD) unless otherwise indicated. Prices are subject to change without notice.
Payments
Payment is required in full at the time an order is placed. We accept payment methods through our Shopify checkout.
Shipping
Orders are produced after they are placed. Production and shipping times are estimates and may vary depending on demand, holidays, weather, or carrier delays.
Returns & Refunds
Please refer to our Return & Refund Policy for complete details regarding damaged, defective, or incorrect items. Because our products are made to order, we do not accept returns or exchanges due to incorrect size selection, colour choice, or change of mind.
Intellectual Property
All artwork, designs, logos, photographs, text, and other content on this website are the property of Dragonfly Lodge Co. and may not be copied, reproduced, or used without prior written permission.
Limitation of Liability
Dragonfly Lodge Co. is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes become effective when posted on this website.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Dragonfly Lodge Co.
Email: hello@dragonflylodge.ca